Built for UK dental practices

The AI front desk that
never misses a patient.

Handles enquiries, fills cancellations, runs recall across WhatsApp, SMS, Instagram, and webchat. 24/7.

What the numbers say

Most practices are losing patients
they've already attracted.

0%

of dental calls go unanswered.

85% of those patients never call back.

0%

of web enquiries never get a follow-up.

They enquired. Nobody got back to them.

£0

lost revenue per unfilled cancellation.

That adds up across a typical week.

The phone rings while your receptionist is checking someone in. A WhatsApp message comes in at 9pm. A cancellation opens up and nobody has time to work the list.

The morning briefing

Open the dashboard.
Everything's handled.

Scalr works overnight. By the time you arrive, enquiries are answered, cancellations filled, and confirmations sent. You just review.

Saturday 11 April

Good morning, Jenny. Everything's on track.

Scalr online Dentally synced
7of 8
Enquiries handled 1 needs you
94%
Today filled 1 gap remaining
12of 14
Confirmed today 2 unconfirmed
Needs you 1 item
Sarah Mitchell asked about sedation options Chat at 10:47pm — Scalr wasn't confident enough to answer pricing. Full transcript available.
9 hrs ago
Handled by Scalr View all
4pm gap filled — Mrs Patel moved from waitlist after Mr Khan cancelled. Confirmed via SMS in 12 minutes.
7:12am Filled
8 appointments confirmed for today. 0 cancellations overnight.
Done
The unified inbox

Every conversation.
Every channel. One place.

WhatsApp, Instagram, SMS, webchat. Scalr handles them all. When it's not sure, it flags it — and you see exactly why.

All Needs you 1 Live 3 Ended
Priya Nair Needs you
Scalr flagged: complex pricing question
Instagram10:35am
Robert Singh You
You took over · discussing payment plan
Chat10:47am
Sarah Khan Live
I'd like to book a consultation for implants
WhatsApp10:42am
James Wright Live
Yes that time works for me thanks
SMS10:40am
David Okonkwo Booked
Booked — emergency appointment tomorrow
Chat10:22am
Priya Nair Instagram · Started 10:28am · 5 messages · Needs you
Chat Metadata
Hi, I want to know how much Invisalign costs with my Denplan cover 10:28am
Hi Priya! Invisalign treatment at Riverside starts from £2,500. The exact cost depends on the complexity of your case, which we'd assess at a free consultation. 10:28am · Scalr
But does Denplan cover any of it? My plan is Denplan Care essentials 10:30am
Low confidence — needs you Denplan Care Essentials typically covers routine dental treatment but cosmetic orthodontics like Invisalign are usually not included. However, I want to make sure I give you accurate information for your specific plan. 10:30am · Scalr
So can I get a payment plan instead? 10:35am
PN
Priya Nair Active · 8 months
PATHWAYS
Invisalign Enquiry
Routine Check-up Booked
Last visit12 Jan
Next appt15 Apr, 2pm
View full profile
AI as a team member

@mention Scalr like you'd message a colleague.

Need a consent form resent? A recall chased? Type @Scalr in a patient note and it handles it. It's not a tool you configure. It's a team member you talk to.

Dr Sarah Patel 28 Mar, 9:20am
@Scalr resend the consent form
Scalr 28 Mar, 9:20am
Working on it
Reply... type @ to mention
@
Scalr
AI assistant
AH
Dr Amir Hussain
Implant surgeon
SP
Dr Sarah Patel
General dentist
RE
Reception
Front desk
AI-powered campaigns

Describe what you want. Scalr builds the campaign.

Pick a treatment, choose a platform. Scalr generates the campaign, sets the targeting, and tracks every patient from ad click to booked appointment.

Scalr What would you like to promote?
Implants Whitening Invisalign New patients Hygiene
New patients
Scalr Great choice. Which platform — Google or Meta (Facebook & Instagram)?
Google Meta
Scalr Here's what I'm thinking — a new patient campaign targeting your area, £20/day on Google Search, leading with your free consultation. Shall I generate it?
Type a message...
Google
£847
14 patients · 4.2x ROI
Meta
£412
8 patients · 3.8x ROI
Organic
£0
6 patients
Attribution full journey
Impressions 12,847  
Clicks 643 5.0%
Leads 38 5.9%
Booked 22 57.9%
Revenue £5,280  
4.2x return on ad spend
£1,259 Total spend On budget
£5,280 Revenue +18% vs last month
£33 Cost per lead -12% vs last month
The full picture

Every patient.
Every message.
One place.

See the full history — pathway progress, email threads, notes, flags. No digging through inboxes or PMS screens. Open a patient and everything's there.

SK
Sarah Khan
07700 900123 [email protected]
Active Consent pending
Status Active
First contact 28 Feb
Next appt 10 Apr, 2pm
Visits 3
Pathways
Single Implant Consent
Dr Hussain · Started 4 Mar
Consent form unsigned
Hygiene Booked
Started 26 Mar
Timeline Messages
Smile Dental (you) 28 Mar, 9:05am
Re: Treatment plan & next steps
Hi Sarah, great questions. Most patients are back to normal activities within 2-3 days. You'll be on soft foods for the first 48 hours but after that you can eat normally.
Post-Op-Care-Implant.pdf
Opened
Sarah Khan Re: Treatment plan & next steps 27 Mar, 6:22pm
Smile Dental (you) Treatment plan & next steps 27 Mar, 4:00pm
Smile Dental (you) Appointment confirmation 22 Mar, 5:15pm
How it fits

Your PMS handles clinical.
Scalr handles everything else.

Scalr syncs with your practice management system. It reads your schedule, knows your patients, and works alongside your team. You don't replace anything. You gain a colleague that handles enquiries, fills cancellations, chases recalls, and never clocks off.

Integrates with

Your PMS stays your PMS. Scalr sits alongside it.

Built for healthcare

Your patients' data.
Handled properly.

Supervised, not autonomous

Every AI conversation is visible in your dashboard. Scalr escalates to your team when confidence is low or the situation is sensitive. You stay in control.

GDPR compliant

Patient data is processed and stored in the UK. Consent is tracked. Data retention policies are built in. You can export or delete any patient record.

Admin, not clinical

Scalr handles enquiries, bookings, and follow-ups. It doesn't make clinical decisions, access medical records, or give treatment advice.

Audit trail

Every action is logged — who did what, when, on which patient. Full accountability across your team and the AI.

THE DIFFERENCE

Why practices choose Scalr.

Others Scalr
One channel at a time Every channel, one inbox, one AI
Chatbot with scripted responses AI that understands dental, triages, books, follows up
Dashboard you have to watch Dashboard that tells you what happened
Point solution — CRM or marketing or booking Full patient lifecycle in one product
You configure, you manage, you maintain Scalr works. You supervise.

Common questions.

Scalr escalates to your team when it's unsure. You see every conversation in the dashboard. It's supervised, not unsupervised.

No. Scalr handles what she can't get to. She focuses on the person in front of her.

WhatsApp, Instagram DMs, Messenger, SMS, and webchat. All in one inbox.

Dentally first, then EXACT, SFD, and R4.

We're finalising pricing. Join the waitlist for early access and founder pricing.

Early practices get hands-on onboarding. Join the waitlist to be first in.

Stop losing patients to missed calls and slow follow-ups.

Join the waitlist. Be first to get Scalr working for your practice.